1 Booking
A booking can only be accepted with a booking form either online or by post and a deposit.
The booking is not confirmed until you receive a written or email confirmation.
2 Payment
Balance payable will be outlined in the Booking Confirmation,Final payment will be due 7-8 weeks before the Tour/Workshop start date..
3 Payment protection
All monies paid, will be held in a secure account. In the unlikely event of the holiday not going ahead,
or the insolvency of Images in Nature or Shetland Photography Holidays, all monies paid will be covered and returned .
4 Alterations By You
Any alterations to your booking by you, should be received in writing, while we do our very best to accommodate these changes, they can not be guaranteed.
5 Cancellation
Cancellations must be received in writing. The date on the letter will indicate the cancellation charges, as follows:
Cancellation Date
Cancellation Charge
More than 59 days
Deposit only
41 - 58 days
50% of holiday
31 - 40 days
75% of holiday
0- 30 days
100% of holiday
6 Alteration by Us
In the unlikely event we have to make any changes to your holiday we will advise you at the soonest possible time, but we are not obliged to do so or make any form of compensation.
7 Cancellation By Us
In the event of a major change, we will inform you as soon as possible you have the right to except the change, take an alternative holiday or withdraw from the contract, where all monies paid will be refunded.
8 Health
Participants should be fit for the activities before arrival, if you have any doubts, please ask. Any medical conditions that could effect the progress of the holiday should be included in the booking form. Some of the Holidays may not be suitable for individuals with certain medical complaints.
9 Participation
As a booking condition you agree to accept any decision of authority from leaders , guides and employees, whilst on the holiday. If it is the opinion of these individuals that your conduct or behaviour seriously effects you or other members of the group, habitat or wildlife, these individuals reserve the right to exclude you from all or part of the holiday. In such cases no refund or liability would be given and any costs involved by us would be refunded by you.
10 Guides and Itinerary
The nature of the holidays and Workshops is such the itinerary suggested are a guide to the activities that are likely to take place Weather can effect sailing and time on location.
Wildlife sightings can never be absolutely guaranteed. While every effort will be made to abide by the itinerary, it is not a contractual obligation.
11 Insurance
It is an essential condition that you take out adequate holiday insurance to cover the entire holiday or workshop. We ask that you let us receive a copy of your insurance document prior to the start of your holiday.
Please note we cannot be held responsible for damage or loss of personal items and equipment.
Some of the locations and activities could be potentially dangerous and are entered into at your own risk.
12 Data protection
The information supplied by you will be held for the purpose of the booking and informing you of future holidays and promotions. and could be passed on to others involved in the holiday or course you have booked. But will not be passed on to any other third party. If you wish your details not to be used in such a way please inform us when booking.
13 Complaints
In the unlikely event of a complaint, please inform us immediately so we have the chance to put things right quickly. If your complaint cannot be resolved locally please inform us in writing with in 14 days of your return, and we will do our best to reach a amicable solution. Complaints after this date cannot be excepted.